Membership policies

Membership Policies

Welcome to your journey with us! To ensure a positive experience for everyone, please review our membership policies:

1. Membership Access

  • Membership grants access to all designated facilities, classes, and equipment during operating hours.

  • Access may vary depending on membership type and any special programs.

2. Conduct & Respect

  • All members are expected to treat staff, fellow members, and equipment with respect.

  • Misconduct, harassment, or unsafe behavior will not be tolerated and may result in suspension or termination of membership.

3. Health & Safety

  • Members are responsible for ensuring they are physically able to participate in activities. Consult a physician before starting any fitness program.

  • Proper workout attire and footwear are required.

  • Please wipe down equipment after use and follow all safety guidelines.

4. Membership Payments

  • Membership fees must be paid on time. Late payments may result in a suspension of access.

  • Cancellations and holds require advance notice as outlined in your membership agreement.

5. Cancellations & Holds

  • Members may cancel or place memberships on hold in accordance with our policy timeline. Contact the front desk for details on processing requests.

  • Refunds are not available for unused portions of memberships, unless stated otherwise in your agreement.

6. Facility Use & Maintenance

  • Equipment and facilities must be used as intended. Damages resulting from misuse may incur fees.

  • Scheduled maintenance and unforeseen closures will be communicated in advance whenever possible.

7. Guest Privileges

  • Guest passes may be available under specific terms. Guests are required to adhere to all gym policies.

8. Class Policies

  • Pre-registration may be required for group classes to ensure availability.

  • Cancellations for booked classes must be made within the designated timeframe to avoid fees.

9. Personal Belongings

  • We are not responsible for lost, stolen, or damaged personal items. Use lockers provided for safekeeping.

10. Updates to Policies

  • Membership policies are subject to change. Members will be notified of any updates.

By adhering to these policies, we can create a welcoming and empowering space for everyone. Thank you for being part of our community!